Privacy Policy
Effective Date: December 17, 2025
At Silas & Ward, we are committed to protecting your privacy and maintaining the confidentiality of your personal and financial information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our insurance advisory services.
1. INFORMATION WE COLLECT
Personal Information
We may collect the following types of personal information:
- Name, address, phone number, and email address
- Date of birth and Social Security number
- Financial information (income, assets, liabilities)
- Employment information
- Insurance policy information and claims history
- Health information (when necessary for insurance recommendations)
- Beneficiary information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide insurance advisory services and recommendations
- Analyze your insurance needs and financial situation
- Process insurance applications and policy changes
- Communicate with you about your policies and our services
- Send important notices and policy updates
- Comply with legal and regulatory requirements
- Improve our website and services
- Respond to your inquiries and requests
- Maintain accurate records
3. HOW WE SHARE YOUR INFORMATION
Insurance Companies and Carriers
We share your information with insurance companies to obtain quotes, process applications, and service your policies.
Service Providers
We may share information with third-party service providers who assist us with:
- Technology and website hosting
- Data analytics
- Customer relationship management
- Payment processing
- Professional services (legal, accounting)
Legal and Regulatory Requirements
We may disclose information when required by law, regulation, subpoena, or court order, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal information to third parties for marketing purposes.
4. DATA SECURITY
We implement reasonable physical, electronic, and procedural safeguards to protect your information from unauthorized access, use, or disclosure. These measures include:
- Secure servers and encrypted data transmission
- Access controls and authentication procedures
- Employee training on privacy and security
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. YOUR PRIVACY RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Restrict certain uses of your information
To exercise these rights, please contact us using the information provided below.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date.
11. GRAMM-LEACH-BLILEY ACT NOTICE
As a financial services provider, we are required to provide you with notice of our privacy practices under the Gramm-Leach-Bliley Act. This Privacy Policy serves as that notice and explains how we collect, use, and protect your nonpublic personal information.
12. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Silas & Ward
137 National Plaza,
Suite 300,
National Harbor, MD 20745
(800) 298-6559
You may also file a complaint with relevant regulatory authorities if you believe your privacy rights have been violated.
CONSENT
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
